Need to make a return, follow these guidelines!
- Returns must be made under these guidelines or they will be subject to a restocking fee.
- Returns that have been worn, washed, or damaged will not be accepted.
- Original tags (if applicable) must be attached for return to be accepted.
- For defects, please contact us by emailing firstname.lastname@example.org within 3 days of order delivery.
- NO returns on sale marked items.
- Returns on promo code discounted purchase on full priced items are OK.
- PLEASE NOTE: WE DO NOT REFUND ORIGINAL SHIPPING CHARGE, IF PAID
- RETURNS or STORE CREDIT: Must be postmarked within 14 days of delivery date.
- STORE CREDIT ONLY: Must be postmarked within 14 days of delivery date.
- EXCHANGES: Unfortunately we do not accept exchanges at this time due to limited inventory. If we still have the size in the item you are wanting to exchange for, please email us ASAP and we can help you the best we can!
- Restocking fee: Please note if you return something past the 14 days postmarked, you will be subject to a 35% restocking fee. Example) Your order was $40, you will only get back $26)
- Grace & Edge is not responsible for lost or stolen items.
- Customers will be responsible for return shipping costs; Grace & Edge Boutique does not provide free returns at this time.
- No price checking on products
How to make a return:
- Do you meet all the above guidelines?!
- Please complete the form below (Printable Return Policy & Checklist), clearly marking all the appropriate boxes.
- Then print the form, return in package, and mail it to us!
- Return Address: 13936 Charcoal Lane, Farmers Branch, TX 75234
CLICK HERE --> Printable Return Policy & Checklist
Please allow 3-5 days for your return to be processed! For any questions please email email@example.com.